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Creativebug
Dec.16,2025
We are aware that some clients are experiencing intermittent issues with the Creativebug video player. In certain cases, clients may be logged out when trying to access a video.
If this happens, simply log back in with your library card and PIN from the CreativeBug library landing page, and the issue should be resolved.
This is a temporary measure while Creativebug works to identify and fix the root cause. We appreciate your patience and understanding.
Once the issue has been fully resolved, we will provide an update to let you know.
Thank you for using Creativebug through the Ottawa Public Library.
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